The Canadian Life and Health Insurance Association (CLHIA)
CLHIA established in 1894, is a voluntary trade association that represents the collective interests of its member life and health insurers. The Association's membership accounts for 99 per cent of the life and health insurance in force in Canada and administers about two-thirds of Canada's pension plans: www.clhia.ca
The members adhere to the CLHIA Consumer Code of Ethics
CLHIA makes available practical consumer guides on a wide range of life and health insurance products. The Consumer Publications contain useful information and advice on products, the kind of coverage that is available, how to select and deal with an intermediary, and many other practical tips. Available publications include:
A guide to coordination of benefits
A guide to life insurance
A guide to disability insurance
A guide to supplementary health insurance
A guide to travel health insurance
Key Facts About Segregated Fund Contracts
Consumer Tips: RRSPs with Life Insurance Companies
Consumer Assistance
Consumers with questions of complaints can call the OmbudService for Life & Health Insurance (OLHI) for bilingual information and assistance. The OLHI is an independent service that provides free information about life and health insurance companies and insurance products and services as well as assistance with complaints.
Consumer Protection
Assuris protects Canadian policyholders in the event that their life insurance company should fail.
Other Web Sites:
L’Autorité des marchés financiers (AMF)
Chambre de la sécurité financière
International Cooperative and Mutual Insurance Federation (ICMIF)
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